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How to Update Check-in information on Guesty

To update a check-in message in Guesty, 

navigate to the message automation settings, locate the relevant message, and edit it, customizing the message content and adding variables as needed

. Finally, save the changes and apply them. 


Here's a step-by-step guide:

  1. Sign in to your Guesty account: and switch to Operations mode. 


  2. Access Automated Messages: Click on "Automations" and then "Messages". 


  3. Locate the message: Find the specific message automation (e.g., check-in instructions) you want to modify. 


  4. Edit the message: Click on the "Edit" option next to the message. 


  5. Customize the message:

    • Edit the content: Modify the text of your check-in message. 


    • Add variables: Use the "Add variable" feature to personalize the message with guest-specific information. 


  1. Save changes: After making your edits, save the message and then save the overall automation settings and apply the changes. 


  2. Review and test: Verify that the updated message is displayed correctly in the reservation details and that it's being sent as expected.