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Confirming a Reservation is Paid via Payments by Booking.com

If you are using payments by booking.com, this article will explain how to verify that a reservation successfully paid via Payments by booking.com.

To verify payment:

  • Login to booking.com extranet (admin.booking.com)
  • Navigate to the relevant property page
  • Click on the reservation tab from menu
  • Set the check-in date range to locate the reservation
  • Under the "Status" column, the payment details will be shown
    • If status is OK | Paid Online > Payment was successful
    • If status is OK > Payment was unsuccessful
  • Reservation payouts are sent via bank transfer near the time of check-in based on the payout schedule from booking.com

To learn more about payments by booking.com, view the FAQ article here.

Watch the video below to review the check payment status:

If you need further assistance, or have questions related to a specific reservation, contact the booking.com partner support team.