Skip to main content

Common Reasons for Performance Issues

In this article, we cover common reasons for listing performance issues.

If pricing is strong, these are the first things we check. When a listing starts pacing behind the market, the cause isn't always pricing — it's often something at the listing, availability, or restriction level.

1. Key amenities are missing or not syncing from your PMS: The most common culprits: self check-in not selected, Instant Book turned off, or amenities like an iron, hangers, or a private entrance not marked correctly. These look like small details, but they affect both visibility and conversion more than most owners expect.

2. Minimum night rules are too restrictive: If your stay requirements don't match how guests are actually searching for that period, you can unintentionally cut yourself out of a large share of available demand.

3. Your minimum price is too high: A floor rate that made sense in one season may not hold in another. If the market won't support that minimum for the period, it limits our ability to capture bookings. We'll flag it if we think it should come down.

4. Your calendar isn't open far enough into the future: If your calendar only extends 3–6 months out, you're limiting how many future searches your listing can appear in. Keeping 12+ months of availability open gives booking platforms more inventory to sell — and gives your listing more chances to be seen and booked.

5. Poor listings don't convert Your cover photo has to earn the click. The next 5–10 photos — your "swipe photos" — need to hold attention and support the decision to book. From there, it comes down to photography, copy, amenities, and reviews. We'll make sure the price is right, but the listing still has to convert the opportunity once someone clicks in.


If you have any questions or need to reach our team, contact us at [email protected].

Did this answer your question?