Airbnb is in the process of changing how its commission is structured for hosts using connected software - such as a channel manager or property management system. Here's what's changing, why it matters, and how we're handling it.
How it used to work
Under Airbnb's traditional split-fee model, the platform's commission was split between the host and the guest. Airbnb added a service fee on top of the nightly rate that was visible to the guest at checkout, while the host paid a smaller separate fee. The guest absorbed a portion of Airbnb's cost directly.
What's changing
Airbnb is moving hosts using connected software to a host-only fee model. Under this structure, the guest no longer sees a separate Airbnb service fee. Instead, Airbnb's full commission is deducted from the host payout. The nightly rate the guest sees is the rate they pay - Airbnb takes its cut from the other side.
This shift affects net revenue if the underlying nightly rate isn't adjusted to account for the higher host-side commission. Without an offset, hosts effectively absorb more of Airbnb's fee than before.
How we're handling it
We account for this through a channel markup that offsets the fee difference. How that's implemented depends on your setup:
If your listing is connected directly to Airbnb through PriceLabs, the offset is configured as a pricing adjustment within PriceLabs.
If you have a channel manager or property management software in place, the markup is set directly in that system as part of the initial strategy configuration.
Either way, this is factored into your pricing setup. You don't need to make any changes on your end.
If you have questions about how this applies to your specific setup or want to confirm how your listing is configured, reach out at [email protected].