The cleaning fee is part of the total price a guest sees at checkout, and that total is what drives booking decisions - not just the nightly rate. A cleaning fee that's out of line with comparable listings can make your property look more expensive than it is, even when your nightly rate is competitive.
How we set it
We analyze cleaning fees across comparable listings in your market and position yours competitively - typically toward the lower end of the market range. The goal is to support conversion without underselling. An unusually high cleaning fee can suppress bookings, particularly for shorter stays where the fee represents a larger share of the total cost.
Does raising your cleaning fee hurt bookings?
It depends on how far above market it goes. A modest difference is unlikely to have a significant impact. A cleaning fee that's materially higher than comparable listings can create a conversion problem, especially if guests are filtering by total price or comparing you directly to similar properties.
Stay length matters too. For longer stays, the cleaning fee spreads across more nights and becomes less visible as a proportion of the total. For one and two night bookings, it's a much larger share and more likely to affect the decision to book.
If you're considering changing your cleaning fee, reach out before making the adjustment. We can check where your current fee sits relative to the market and give you our read on whether a change is likely to affect conversion.
Contact us at [email protected].